In May 2020 we introduced our Escape Room Reward scheme and e-mailed all previous customers with an invitation to activate their login and account.

In doing so, we tried our very best to parse through 4 years of game activity from paper waivers (the early days) to online registrations in several systems.

We know the results aren’t perfect, so if you have already played a game with us, but those points and badges are not reflected in your account, please e-mail fun@themysteryrooms.com.au and we will fix this for you!

Each account must be linked to a single e-mail address so if you have played and registered under multiple e-mail addresses then of course we can transfer this over for you too.

It’s super important that your account is up to date as booking access to VIP game: The Grimm Finale is locked to users without The Lost Tomb, The Medieval Quest & The Last Stand badges.